Hanrob Pet Hotel
Dog Boarding and Cat Boarding - Melbourne Airport Victoria

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5 reviews

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4 reviews
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Not supplied

09 Nov 2017

Dog Board

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I don't often write bad reviews but in this case I will. I left my dog there for 4 weeks whilst on holidays and when I collected her she was cowering and this unhappiness lasted for 1 week. I phoned and asked what happened to her. The receptionist said nothing happened to her but for an extra fee she could be let out to play for more than the usual 10 minutes. That meant caged for 23 hours and 50 minutes each day !!!
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Maggie Mae

05 May 2017

Disappointing

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You pay top dollar here and our animals seem happy here. However, when our dog came home with a bite on her ear we can't get anyone to return calls or let us know what happened. It is a month later and we are still being Fobbed off and told Kevin will call us back. The silence is deafening
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Charlie

20 Feb 2017

Small, cramped kennels

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I've found this business to be quite deceptive in that small dogs are consistently housed with up to 3 others in the same kennel. Enrichment is also poor as dogs are denied toys in their kennels and are only let out for a group run once per day. It's a very stressful environment and easy to see that money is Hanrob's biggest priority, not pet welfare.
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Xev

06 Aug 2016

Boarding

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Love the service and the attention my Rottie got while she was there. Very happy with the service, will recommend if you are considering.
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1 reviews
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Maggie Mae

05 May 2017

Disappointing

paw rating paw rating paw rating paw rating paw rating
You pay top dollar here and our animals seem happy here. However, when our dog came home with a bite on her ear we can't get anyone to return calls or let us know what happened. It is a month later and we are still being Fobbed off and told Kevin will call us back. The silence is deafening

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Hanrob Pet Hotel
business location pin 444 Melrose Drive, Melbourne Airport, VIC, 3045

Phone: (03) 93...

Phone: (03) 9339 2800


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