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Dog Boarding, Cat Boarding, Pet Sitting, Doggy Day Care Reviews

Not sure where to leave your dog or cat when you go away, or what type of pet sitting service is right for you? See what other customers are saying about pet boarding and pet sitting services and find the best dog or cat boarding options near you ...

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Recent Reviews

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Pudding & Truffle

22 Jun 2016

The Furry Godmother Pet Resort

1 Henry Wrigley Dr, Darwin International Airport, NT, 0820

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Our boys always have the most wonderful stay, and I wouldn't leave them anywhere else! So very pleased with the service and the lovely, caring staff.
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Lily and Milka

21 Jun 2016

Adelaide Hills Pet Resort

Nairne, SA, 5252

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I'm not one to name and shame when it comes to small business, many small businesses are doing it tough so I have thought long and hard before I leave this review. However, my recent experience with the Adelaide Hills Pet Resort was so terrible that I am sharing this as I would not want my friends or family to be treated the way we have been treated. We have been loyal customers of theirs since 2009 and in that time we have easily spent in the order of $10,000. We've always supplied our own dog food as our dogs have a special diet, and never once asked for a discount on their fees even though they are not supplying food (which is a part of their fee). Their customer service has never been anything to write home about, but I always felt confident that my dogs were well looked after so I overlooked it. In January this year we made a booking for our dogs to stay for 25 days across June and July (the last few days fall in school holidays). I rang in May to confirm my booking and to advise that we were going to be home on a Thursday rather than a Saturday. They advised they have a strict no change of booking policy in school holidays so I accepted I'd have to pay for the stay, however I asked during the phone call whether we could make negotiations about the Saturday as they are charging me for a full day but required me to pick up the dogs by 1pm due to their business hours on that day. They advised they'd get back to me. What followed was an email exchange which still leaves me stunned (I've included parts of it below). The first part I was ok with... "Yes, Clients certainly can, and do, utilise the full day boarding fee on Saturdays. They pick up on Sunday morning at no charge for Sunday if pets are picked up between 8.30 a.m. and 9.30 a.m". My first thought was, fair enough, we'll pick them up Sunday morning. But then I kept reading and was genuinely shocked. I've copied part of the response below... "No business can please or cater to 100% of client requests 100% of the time and we apologise that our open hours, our peak season terms and charging system do not meet your expectations. Please forward your bank account details to me : your bank's BSB number, your account number and the full name of the bank account by email today. We are refunding your deposit and will issue you with a copy of the bank payment by email and you will be able to make a booking with another facility to suit your dates". They cancelled my booking. No discussion entered into, no phone call, no nothing. After 7 years of custom they decided to terminate our booking because we asked a question (we were not nasty in anyway, just simply asked the question given we had to return early due to unforeseen family circumstances). We never suggested we'd cancel our booking. In fact, we had accepted we'd be paying for the extra two days. Clearly they don't feel they need the business and I can only guess that they took this stance in hope we'd not find anywhere else and we'd be left without care for our dogs. I can't imagine any other business operating like this. I think it's fair to say we won't be recommending them anytime soon.
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LUPA

21 Jun 2016

Dogdayz - Warrandyte

77 Tills Drive, Warrandyte, VIC, 3113

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They are really Good , David and the team have been showing exceptional customer service THANK YOU
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Ebonylou

20 Jun 2016

Barkers Boutique Holiday Kennels & Cattery

Mid Western Highway, Kings Plains, NSW, 2799

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I would happily recommend Barkers Boutique. Aprile was fantastic with our kitten, she was well fed and lovingly looked after for a very reasonable rate. We will be back.
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Barney

17 Jun 2016

Bluegum Boarding Lodge

74 Gimberts Rd, Morisset, NSW, 2264

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My wolfhound x stayed at Bluegum very happy, he didn't want to leave in a hurry. Very proffesional,clean,tidy and great staff. Offered to help with diet and medications etc...heaps of supervision. Just picked my dog up this morning as his first stay to familiarise him. He loved it and so did I. My family have used them in past with other dogs on a regular basis no troubles. Highly recommended.
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Sunny

17 Jun 2016

Karinda Boarding Cattery

141 Lowan Ave, Red Cliffs, VIC, 3496

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It's no secret that my cat hates going to catteries, but others have seen her behaviour become very anxious and nasty, as though traumatised; and protective of her food as though she'd either not been fed enough and/or had to compete for it. While she still has a little cry on the way out to Karina and gets a little separation anxiety on return home, it's drastically improved from other cattery experiences. Her behaviour towards Jan and Mick demonstrates trust and comfort, despite her aversion to confinement. The facilities are clean and the cats are given daily attention. Rates are very reasonable and I often pay less than expected. Jan and Mick are always lovely and it's obvious that they are passionate about cats. I wouldn't trust anybody else to mind my kitty.
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Barney

17 Jun 2016

Bluegum Boarding Lodge

74 Gimberts Rd, Morisset, NSW, 2264

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I booked my wolfhound x in this morning. Very friendly staff,simple process,lovely country setting easy to find and access. My dog went happy thought that's a good sign. Pick him up tomorrow let you know....I would be surprised if any probs.
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Gypsie and Dozer

15 Jun 2016

The Furry Godmother Pet Resort

1 Henry Wrigley Dr, Darwin International Airport, NT, 0820

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I have two fairly large dogs and I leave them at furry godmothers at least once every year. No matter how long they stay they always come looking better than when I dropped them off, they are well looked after at home but whatever they do at furry godmothers must be exceptional. Will always trust them with my dogs.
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Ebony Dino & misty

14 Jun 2016

Chicas Cattery

Southern River, WA, 6110

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We have been using chicas cattery for 5 years, it is by far the cleanest & best in Perth. Sue goes out of her way to accommodate the fussiest of owners requests. We have 3 cats who all have different needs, nothing is too much trouble, from warming food cutting beef into small pieces & getting email updates. Our cats have just returned from boarding from chicas very content. This is a reflection of the care they have received. So thank you once again sue Love Ebony, Dino & misty xxx
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stooty

12 Jun 2016

Shepparton Boarding Kennels & Cattery

40 Edwards Rd, Congupna, VIC, 3633

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my sisters dog died due to their negligence in less then 24 hours.

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Pet Professional - Business Owner or Manager
Pet Professional - Business Owner or Manager

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5 ways to enjoy a stress free holiday with your Dog | Hunter Valley
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We are pleased to bring you the third part in our #TipTuesday series.  This week we take you on an adventure to the beautiful Hunter Valley region of New South Wales...

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6 Tips for Keeping your Pet Cosy and Warm this Winter
6 Tips for Keeping your Pet Cosy and Warm this Winter

Just like us humans, your pet can feel the cold too. So with the sudden drop in temperature descending upon us, now might be the perfect time to look at how we can help minimise Sooty’s woes, and maximise Snoopy’s warmth...

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How to holiday without your dog even if they have separation anxiety

Holidays can be a major complication for us millions of dog owners in Australia....

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How to find a great pet sitter

Doesn’t your pet deserve to have a fun and a stress-free holiday, too? Find out how you can find the best pet sitter ever…

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7 Things You Should Do Post Pet Boarding
7 Things You Should Do Post Pet Boarding

Now that you’ve returned home from your Easter holidays with grandma or that cruise to New Zealand, your first stop....

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Maybe you have found yourself on holiday with your pet? Perhaps in the Gold Coast or Sunshine Coast, and need to find a place for your pet to stay while you go out for the evening? Want the best place for your Pet? Don’t just take our word for it, check out how other pet owners’ rate and review the pet accommodation and services in the area. Read our top ten tips for animal boarding and get all your questions answered before you go, and remember, Stop. Review. Our pets need you!

 

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