Sparrows In The Treetop
Dog Boarding, Cat Boarding, Pet Sitting and Doggy Day Care - Yarrambat Victoria
16 Oct 2023
Recommend
Our 1 year old beagles first holiday and she seemed happy and healthy. Staff were great. We were pleased to find indoor sleeping and some temperature control.
05 Apr 2023
Not a great fit.
I trusted that such a long standing business would live up to the reviews I found online.
In hindsight the lack of staff profiles on their website is telling. As is the limited contemporary online reviews.
If you like updates on your animals during your stay - this is not the place for you.
There’s no way of knowing (at the time of this review) how long the current staff have been employed there, or what their relevant qualifications are.
In fairness my cat was boarded without incident. Unfortunately my dog returned with some scrapes on her knees and elbows and a bleeding paw. She’d also dropped weight - at least 3 kilo (she is extra large).
Her injuries went unnoticed during her stay and that was my biggest concern.
I am grateful that Gary showed accountability for the neglect during her stay in follow up emails. Hopefully this will remain an isolated incident.
I hope that SITTT reconsider their bedding policy and allow guests to provide their animals’ bedding.
21 May 2016
Never EVER worry again!!
Thank you so much to Sarah and team at Sparrows - I very reluctantly left my dog Sadie and cat Catcha in the care at Sparrows - I shall not worry again and I'm off to book my next trip, very assured my loved animals will be extremely well cared for and pampered whilst in the care of Sparrows. Sadie came home freshly washed and groomed - a lovely touch.
02 Dec 2014
regular visitor for years
We've been entrusting Michael and Sarah at SITT with Poppy for years. Being an English Bull Terrier she can be a bit of a handful and she's also on daily medication. The staff love her and we couldn't be happier with the care she receives.
21 May 2016
Never EVER worry again!!
Thank you so much to Sarah and team at Sparrows - I very reluctantly left my dog Sadie and cat Catcha in the care at Sparrows - I shall not worry again and I'm off to book my next trip, very assured my loved animals will be extremely well cared for and pampered whilst in the care of Sparrows. Sadie came home freshly washed and groomed - a lovely touch.