Dog Boarding Kennels, Cattery & Cat Boarding, Pet Sitting, Doggy Day Care Reviews

we put princess (Ragdoll cat 1 year old) in for holiday whist we cruised we were concerned as she is the love of our retired lives but she settled in and looks even better than when she went we were given a blow by blow description of her antics and could feel the love and attention she got. They even sent me an email on day 2 totell me she had settled in and was comfortable Facilities were almost perfect and ideally suited to her usual demeanor We cannot speak more highly of the facility in the way she was cared for.

we put princess (Ragdoll cat 1 year old) in for holiday whist we cruised we were concerned as she is the love of our retired lives but she settled in and looks even better than when she went we were given a blow by blow description of her antics and could feel the love and attention she got. They even sent me an email on day 2 totell me she had settled in and was comfortable Facilities were almost perfect and ideally suited to her usual demeanor We cannot speak more highly of the facility in the way she was cared for.

Pawz n Clawz are amazing for our fur babies! They are definitely hard work but the staff are absolutely incredible with them xx

Dan enjoys his stays at Hilltop, and is happy to stay anytime

Flashy is 11 this year and has been visiting pawznclawz since he was a puppy. He is always excited to greet Mai and the gang to look forward to his time there. Every care is taken to care for all his needs - he loves his food but also the company and sometimes gets to catch up with his friends. We are always confident his time there is as happy as our away times.

WARNING... Pet owners be aware the Brisbane Pet Motel have seriously gone downhill! After successful stays in the past, now after the last stay we are lucky our dogs are alive! Here’s what you need to know... Their website purposely misleads you, they also mix chicken mince (or Raw4Paws depending on who you believe, two employees two stories) into the ‘premium Royal Canin’ they claim to feed your dogs with. We provided all meals for one of our dogs but the other ate their food. He packed on a massive amount of weight in the 3 weeks (vet scales before and after his stay as proof, as well as his enormous waistline) due to being overfed with HIGH FAT content food which pushed his poor body into acute pancreatitis and severe dehydration. He was a very sick dog by the time we collected him, and the kennels were completely oblivious except to admit ‘he was less bouncy’. Our second dog came home vomiting + coughing and was diagnosed with Canine Cough and severe dehydration. Vet bills for both dogs through the roof!! Upon notification The Brisbane Pet Motel failed to accept any responsibility and refused to show any attempt at restoring our faith or a gesture of good will by paying for our out-of-pocket vet expenses claiming ‘terms and conditions’. There were other issues as well but these are the ones any pet owner who loves their animals needs to be warned about. They DO NOT CARE for your animal’s health and well-being. They DO NOT NOTICE the changes which are warning signs your animal is unwell. They claim to have a fantastic relationship with their vet yet he/she was not called to see my pets. I too have a fantastic relationship with MY vet who was utterly appalled when I brought my dogs in. Don’t risk it, don’t use these people. THEY DO NOT PROVIDE THE CARE YOUR PET NEEDS.

We left our two Cavaliers for twelve nights over the Christmas period. We picked them up and their fur was so matted and smelt of urine, I had to clip them and bath them when I got home. I could not understand how this could happen in such a short period of time. I read the reviews which were all good. Unfortunately my experience was very upsetting. The excuse for the matting was that they knocked their water bowl over. Really!! Can not recommend this kennel after my experience.

My two dogs stayed here recently, they can be quite a handful and get over excited sometimes. Rob suggested that we put them side by side separate so he could monitor their eating as this has been an issue elsewhere in the past. He was able to tell me exactly what quantity by weight was eaten daily. Also the fats / protein levels used. He gave some sound advice which we have applied since coming hope. Well done Rob!!!

Yesterday my husband and I picked up our little dog after boarding her with Royal Rover for the very first time. Matt and the staff were so genuine and we immediately had a good feeling about leaving her in their care. They are such genuine people and we felt like with were leaving her with friends or family rather than a boarding kennel. This may have been her first stay with Royal Rover but it certainly won’t be her last. Many thanks to all the team for looking after our little one so well.

Fantastic staff and facilities and great individual attention to our cat. Nothing was too much trouble for the staff and I look forward to FATSO'S next stay