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20 reviews
08 May 2022
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Excellent Excellent
we were cautious about leaving our furbabes anywhere but after talking to the proprietor at Auramist Lodge our concerns were alleviated. Our kids were returned happy and the complimentary baths were appreciated. Great value and a job well done
03 May 2022
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Jessie and Jack Holiday
Third time visited. Very kind and thoughtful staff. Always returned our calls. The comp was was very much apprrciatex
20 Oct 2021
10 Oct 2021
10 Oct 2021
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Great stay
Rob was great and very helpful when I requested a Iast minute booking for my dog Lucy. Luckily he had a space as I know they are often booked out especially in the holiday. and I thought the rate was very reasonable. After a weeks boarding, Lucy was happy, bright eyed and bushy tailed when I collected her. Rob had even given her a bath so she smelled lovely and clean. i was very happy with the service. I would have no hesitation in recommending Auramist abd will use again. Thanks Rob
27 Sep 2021
17 Mar 2021
27 Jan 2021
17 Sep 2020
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Quality
Owners are well qualified to look after your pets, as they did ours. Very accommodating and knowledgeable. Excellent
12 Feb 2020
8 reviews
02 Feb 2019
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Value for money with great care
Just got home from an overseas trip to Europe. We left our Four precious furbabes here and were initially concerned about an extended stay. We had been let down by a family member and also a pet sitter. We are so glad we chose here. In fact it worked out cheaper than a Pet Sitters. Supervision and air conditioning kept our kids heathy both physically and mentally. Impressed does not seem enough praise. Thanks Rob and team..
01 Feb 2019
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Very Impressed
Very happy with the conditions at this Cattery, Owner offered a double size enclosure at same cost. Our Maine Coons appreciated the extra space. Owner also put Air Conditioning from his office into Cats area during a severe heat wave. Clearly he appreciates the needs of the cats. Excellent Service
28 Jan 2019
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Our Animals thank You
We left our dog and cat her over Christmas during one of the worst Heat waves we have endured. The owner put Air Conditioning into the Cat area and used a soaker hose every hour to keep the dogs cool.
Both our animals have medication and owner was happy to meet our needs.
Nothing appeared too difficult and whilst we are fairly high maintenance owner and have high maintenance animals, every request was met with a smile.
We travelled 200KM to leave our animals here and couldn't be happier.
Rob and Family, Sam and Jessie thank you.
26 Jan 2019
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happy with Facility
Visited as oart if a Defence move fromDarwin, my animals stayed for theee weeks. Owner was helpful with proactive information about ticks and vaccinations. Contacted me when animals arrived. Sent photos on request. Excellent service. Fourth time we have used facility. Will use each and every time we need boarding.
25 Jan 2019
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Cats Satisfied
We were impressed with the size of enclosures and the Knowlegable staff. Owner happy to answer many questions as we were first time boarders. Premium food and paper kitty litter good for environment. Biusiness has been going for over 30 years which gives me confidence. Excellent value
24 Jan 2019
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HAPPY HAPPY HAPPY
OUR Five cats stayed at this facility over Cristmas. Excellens service and when we got the bill we were amazed that we were charged only $20 per cat. Very happy. Not a five star facility but we have 3 star cats. Our Bank Balance appreciates the service and value
10 Sep 2018
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Lost my cat then lied about it
Defence posting. I was told that Gigi was lost due to a tick, then the body was buried. When I thought sonething smelled wrong and I asked for the body was told that Gigi was gone, maybe dug up by a scavenger? Yeah right. Was also told Gigi's chip was missing but Manager told Defence Pets that his scanner was broken.
15 months later I got a phone call from the Pound, Gigi was caught in a cage about 2 miles from the cattery. His chip scanned immediately. He is now home and well fed and sooky.
Both Defence Pets (organisation) and Dogtainers (transport) were horrified and have advised they will not deal with Auramist.
Auramist have also deleted all reviews on FaceBook.
10 Jan 2017
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Bad
I was very upset to find after a week of leaving my little kitty at the auramist lodge he was mattered in kitty litter and smelt like he had been sleeping in his kitty litter the whole time! Would never recommend leaving a cat in a small room with no fan or air conditioner just a small window for air flow! How is this place still open!
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