Berrima Boarding Kennels & Cattery
Dog Boarding and Cat Boarding - Berrima New South Wales

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5 reviews

100 Nathan St, Berrima, NSW, 2577 Berrima, NSW 2577
(02) 4877 1344
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4 reviews
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Nutmeg

23 Jan 2024

Happy as....

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I have used BBK for over 15 years for various 4 legged friends and have always been happy for BBK to look after my pets for short or long stays. Lots of runs with other dogs which suits the very active Nutmeg.Trish and Naomi and the girls are always thoughtful about which dog goes with which ....Nutmeg is happy to be left and typically happy to come home in good condition, well cared for and importantly, well exercised.
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ABC

08 Oct 2023

Poor professionalism in Service

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Used this Kennel quite a few times now but the last time was it for our family! STAFF SERVICE- VERY poor meet and greet and acknowledgment service for both pet owners and pet/s. Staff always appear to be unenthusiastic. PREMISES- no warm appeal / vibe at all. BUT we always believe - “Never judge a book by its cover” but really could do with a more appealing welcoming facade. TIP 1- For the love of money- DO NOT forget to take a mask with you to drop off or pick you will get growled at ( no pun intended.) before you are even greeted. Respect their rules but “it’s not what you say but how you say it” TIP 2- VISIT the service before booking and CONFIRM the cancellation rules. The last pick up confirmed that we were done using this service. We had a VERY withdrawn , sad pet for a few weeks, and the staffs attitude spoke in volumes as to why. Sadly, they lack in friendly, professional communication and service. Lucky for us other boarding kennels / stays, in the area have stepped up and moved with the times .
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Arwyn

19 Sep 2023

Happy Golden Retriever

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I have used Berrima Kennels for years now, and our Golden Retriever knows when he is going for his holidays with Trish and Naomi and is always excited. I know when we travel to see relatives or overseas , he will be well looked after by a very professional team, he loves to have his pats with Trish and play time with the other dogs. The kennels and grounds are clean tidy and well maintained. I am always confident when I am away that Arwyn is having a great holiday as well.
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Mia

27 Jan 2018

Practically animal cruelty

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Never leave your pet here. I unfortunately had to leave my dog at Berrima Boarding kennels for roughly 3 weeks and it appears she wasn’t fed at all! She returned home like a skeleton, skin and bone! She had lost 3 kilos in her 3 week stay and her character has changed, she is no longer the happy and bright dog she was before and I fear she was severely neglected during her stay there. I can only hope I can nurture her back to her old self!
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1 reviews
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Pepper and Espresso

13 Dec 2022

Excellent Animal Facilities and Care

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Berrima Boarding Kennels probably has the best facilities I’ve seen for cats, with large and airy enclosures, which is really important for us as our cats spend several weeks at a time with Trish and her team. The staff clearly care deeply for the pets and fur-babies in their care, but what is most important is their obvious expertise and experience. We have complete trust in the care and attention our cats receive with Trish and team. Of course the cats are always happy to come home, and they always come home looking well, with shiny coats and no stress. The trust means we enjoy our holidays, with nothing to worry about, knowing that our cats are in the best of care.

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