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52 reviews
13 Jan 2016
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The best place ever
I recently left my two older kitties (one 16, the other 13 or so) in the Nannies' hands. I had to go overseas for a family illness and wasn't sure how long I'd be gone; I actually ended up being gone for 9 weeks, which is the longest I've ever been away. I always worry about my babies when I have to board them, especially as my Burmese, Girlie, needs medication twice a day and my other cat, Maxi, is quite easily scared. Everyone at Cat Utopia showed me the utmost kindness while I was away, for which I will always be grateful. I haven't been able to visit the place itself, yet, but there is no question in my mind that they are doing wonderful things while the cats are there. Usually my cats come home from a boarding facility a bit anxious, thinner, and frantic to be near me. When my cats arrived home from Cat Utopia they looked absolutely GORGEOUS! They actually looked better than when they left home. And instead of being anxious and jittery, they settled in at home straight away. They were glad to see me, but they didn't exhibit the sort of panicky "please don't leave us!!!" behaviour that they have in the past when they've come home from other boarding facilities. They were even a bit blase about everything. To be honest, I think they were wondering where all the fun things they'd gotten used to at Cat Utopia were! I cannot recommend Cat Utopia and the people who work there highly enough. From now on, that's where my cats will stay. Thank you again so much, Cat Utopia, for your kindness to me and your superb care of my dearest cats!
26 Nov 2015
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Wonderful Place !!
My oriental boy recently stayed at Cat Utopia for 2 &1/2 weeks. I was a little anxious about boarding him in a cattery as I've had bad experiences elsewhere before. After visiting Utopia's website my husband and I went to have an inspection and wow, how different is this place to any other we've been to !! The first thing that hit me was the smell - no pet smells, but the most delightful fragrance in the air - like honey I think, it was beautiful whatever it was. We were taken right through the premises visiting all the residents and different choices of rooms we could choose. All the rooms were clean and fresh. All the cats seemed happy and friendly . It was obvious they were getting lots of attention from the nannies because they recognized Nicole (the nanny showing us around) right away and responded to her. The other thing that impressed us was the fact the nannies know about breeds and what their different needs are - you don't need to tell them - they know !! My little Oriental needs lots of attention and action, and that's exactly what he got. I'm so happy I found this place and I recommend you try it !! All the nannies are lovely and they give you feedback, and let’s face it, we all want to hear about our much loved kitties. I'd like to say well done to Amanda (the owner) for creating such a lovely place. Oh - one more thing, our plane was 2 hrs late which put us very behind picking our boy up, and because Max is a very active young thing, Amanda didn't want him sitting in the transit lounge waiting for us, so she happily stayed behind to wait for us. Care right to the very end. Thank you Amanda, and thank you all the nannies and especially Nicole - you are just gorgeous !!
16 Nov 2015
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Very highy recommended!
Our cat Milo has stayed at Cat Utopia twice now. He loves people and both times he was very calm upon pick up, which tells me a lot! The staff are well organised, communicate well and are professional in the way they deal with clients, and they follow up after pick up. The accommodation is very good at each package level. The after hours transit lounge is great - and safe for the cats! I am very happy to recommend Cat Utopia to any cat owner.
04 Nov 2015
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Recommended
After leaving Adelaide at the start of the year where we had a fantastic place for our Bella to board, we were worried about finding an alternative when we moved to Newcastle. We needn't have worried because we soon found Cat Utopia. After 3 stays, we are more than happy to recommend Cat Utopia to any potential guests. Amanda and all the Nannies we have met are definitely cat people and Bella comes home healthy, happy and safe.
01 Nov 2015
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Repeat customer
This is the second time I've taken Eevee to Cat Utopia and it won't be the last! On my first visit I forgot to bring specific food for Eevee and one of the girls was kind enough to purchase the food on my behalf (which I gave money for, of course) while I was away. I was so impressed with their dedication that I just recently used there services again, as expected, Eevee looks like she's enjoyed her time away!
The girls honestly care about these cats and wouldn't do any thing, even if it means losing out on money, if it stresses the cat out. The accommodation and suites available for your furbabies rival some hotels I've stayed in. Highly recommend them!
03 Sep 2015
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Absolutely Fabulous
I recently boarded my two boys Weasley and Pablo with Cat Utopia, while I moved from Sydney to Newcastle. Weasley is a highly anxious hand reared cat who hates change of any kind; and I had been dreading how he would cope with this one. I was pleasantly surprised on pickup, to find both boys comfortably asleep in their igloos completely at ease, in the transit lounge. Both boys eagerly explored their new home on arrival, which astonished me no end. Having always previously boarded them in the city, they were uptight on arriving home and took a few days to re-adjust. I can only imagine it was the abundant care received from your nannies, the generous size rooms and calming nature of your facilities, which has made this great difference. I look forward to using the facilities when I next go away on holidays, knowing that my boys will be happy and content. I highly recommend Cat Utopia to all who care for the well-being of their cat.
Jenni
02 Sep 2015
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Home away from home.
If you are looking for 1st class accommodation at reasonable prices , then look no further. I can go away on holidays knowing that I don't have to worry about our babies being looked after by the nannies. Having 1 cat with a medical condition, I feel at ease to leave him with Amanda and the nannies and know that if he has any problems they know what to do. The accommodation is in beautiful settings with immaculately clean accommodation. I have looked at options closer to where we live, but none come as close in care and cleanliness.
01 Sep 2015
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Sox, Buttons & Tinker-bell
My 3 kitties have been coming here for over 10 years. They always have a good time and come home so relaxed and I know they are well looked afer and never worry when I go away.
19 Aug 2015
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Imperial Guest
I would like to thank you guys for taking such a great care of ben ben for the past month!
He is well mannered and lovely for the past few days, I would say it must be Cat Utopia's great care towards him.
Ben Ben is already looking forward for his next vacation to Cat Utopia :)
19 Aug 2015
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Grooming!
Absolutely the only place to take your kitty cats. They really care & my cats are always happy on their holidays. My cats also get groomed at Cat Utopia & they love it. - sara
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