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1 reviews
13 Mar 2020
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Wish I could give 0 stars
Terrible communication. Was picked up from home when I wasn’t there, no information was shared with me to state she’d been safely collected or checked in. My dog stayed 2 weeks, after a week I emailed to see how she was doing, generic reply of about 2 sentences. When dropping her home, I was given a window of time which wasn’t honoured and I ended up late for work and missing out on pay. Sores all over her when she got home to the point I had to take her to the vet. Might have been cheap, but I ended up with loss of income and vet bills. DO NOT SEND YOUR DOG HERE!!!
3 reviews
04 May 2021
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Brilliant and a happy kitteh
I've been meaning to write a review for ages now. My cat has stayed with the guys three times now and is just so incredibly calm and happy each time we collect her.
She's a ragdoll and quite highly strung so trust me, I would know if she wasn't spoiled. She totally is. Lots of pats, she's always clean and fresh smelling when we collect her and as I say, happy.
The staff are awesome, friendly and genuinely kind and helpful. I've never had a bad experience here. The whole place is clean and calm and very nice.
19 Dec 2019
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Don't do it!!! I wish I could leave no star
This is a sub standard cattery. My adolescent pure bred cat lost 30% of his body weight in 10 days...next stop organ failure. Blatant negligence in a cruelly hot terrible facility. No care nor responsibility taken. Research! I wish i had. They have consistent terrible reviews despite making them disappear from some sites.
16 Jan 2016
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LOST CAT
Dolittles Ellen Grove let my cat out of their facility. I came back after Xmas to find the cat gone. Shocking. Don't take your cat here take it somewhere else please please please,
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