Tarraray Pet Retreat
Dog Boarding, Cat Boarding and Doggy Day Care - Bonville New South Wales
10 Feb 2023
Dog boarding
Never again. Boarded for 5 days over Christmas. Far too many dogs with no regulations. My dog came home dehydrated and very unwell. Managers didn’t even know which dog was mine when I went to collect her. Never ever again.
09 Aug 2022
Never again
The lady was unfriendly and in a rush. She didn’t speak to our dogs when we dropped them off, didn’t know their names or who was who and no interest in their history or medical records. Our dogs were extremely dehydrated and desperate to leave. I’ve never had my dogs react like that, they are super clingy and upset. The rooms aren’t how they look on the website, they are more like cells and our dogs were damp. They drank 3 litres of water when we picked them up.
I’d never recommend them. When we went to collect them they thought they were breeds so far removed from what they are that it’s was actually funny…
31 Aug 2018
Excellent!
Can’t say enough great things about Tarraray. We’re over the moon with the care given to our furry boy.
23 Apr 2017
My dog goes here for his holidays
As regular travellers our dog has regular stays at Tarraray. He arrives and leaves happy and loves his playtime with other dogs. The owners treat him like their own dog.
12 Feb 2017
Not what it used to be
I used to use this place with my last dog and the place was luxurious, home cooked meals, beds etc. I put my 6 month old puppy there last year for 6 nights. The rates have dropped but now it is a kennel, trampoline bed in a prison cell. The owners lost my medication and tried to give me stuff back that was not mine. I would not feel comfortable putting my dog in that place again, especially when I saw an ad in the local paper a few months ago with a photo of a dog they were minding that had run away from there!
30 Jul 2016
Excellent Care
I leave my show dogs here and couldn't ask for better care. They are totally spoilt and groomed. They come home as they arrived. My only concern may be they are too well cared for and come home chubby! They jump out of the car and race in every time we go there.
08 Jan 2015
think twice
I thought i was being a responsible pet owner placing my dog there over Christmas, i brought him home in a box, there was a misunderstanding about my dog being in play area, another dog came out and killed him,the owners apologized and offered to buy a new dog, but you cant replace a family member,and to make it worse,i wasn't notified of my dogs death until the next day, we are devastated and ill never forgive myself for putting him there,RIP Tony.
23 Dec 2022
Terrible Experience
1st time I booked my pets in and will be the last, the place stunk of cigarettes when we arrived and they were traumatised days afterwards. They lost a harness and was very unorganised and unprofessional.