Gold Coast Pet Resorts Currumbin
Dog Boarding, Cat Boarding and Doggy Day Care - Currumbin Waters Queensland

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12 reviews

4 Hilton Street, Currumbin Waters, QLD, 4223 Currumbin Waters, QLD 4223
(07) 5534 2292
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10 reviews
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Ollie and toby

19 Oct 2023

Upsetting

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I sadly missed the boat for a xmas booking for my 2 spaniels at their usual kennels. I left them for 3 weeks at this place in currumbin. My dogs came back emaciated and stank of urine. They couldnt have been fed properly the weight loss to both was dramatic. After seeing the other posts of a similar nature i felt the need to post too. This place needs to be shut down.
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Showme

23 Feb 2023

Dog Jail

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Do not send your dog here, our dog came home with a rash (taken the dog to the vet $300 later) and we where overcharge by one day due to there mistake! when rang did nothing about it. I will never use them again!
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Isla

13 Feb 2023

Regretful!

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Absolutely disgusted at the condition of our poor dog that came home to us after her stay over the Christmas break. She came home with dried blood all over her ear and a chunk of her ear missing and when we called them up they advised us that our dog was attacked by another dog a week ago and they didn't bother to call us to let us know. They provided medical treatment to our pups ear which they thought was enough. Now our dog has part of her ear missing (noticeable) and we had to seek vet treatment when she got home because no one bothered to tell us!!!! If you love your pet don't send it here they need to be shut down after reading all the reviews.
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Cleanupyouract

01 Jan 2023

You've been WARNED

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If you love your pet, don't even think about going here. My small dog was dropped off perky clean and healthy, and 7 days later found a dirty depressed dog with kennel cough and lethargic with dark rings around his eyes. I never knew dogs would have such a condition. My 4 year old is slowly getting better but still wheezing and coughing. After washing and taking care of him, a day later and his tail has started to wag. They couldn't find the bedding I left and finally I went searching through premises that were so filthy. I doubt they ever cleaned. Disgusting place. His blanket I finally found which was stuffed behind crates...I cannot properly describe the filth. DO NOT TAKE YOUR PET THERE.
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Cleanupyouract

01 Jan 2023

You've been WARNED

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If you love your pet, don't even think about going here. My small dog was dropped off perky clean and healthy, and 7 days later found a dirty depressed dog with kennel cough and lethargic with dark rings around his eyes. I never knew dogs would have such a condition. My 4 year old is slowly getting better but still wheezing and coughing. After washing and taking care of him, a day later and his tail has started to wag. They couldn't find the bedding I left and finally I went searching through premises that were so filthy. I doubt they ever cleaned. Disgusting place. His blanket I finally found which was stuffed behind crates...I cannot properly describe the filth. DO NOT TAKE YOUR PET THERE.
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Milo

25 Oct 2022

DONT GO HERE!!!

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I wish I had read all of these reviews before sending my 6 month old dog there. I had the same experience as all the others. On drop off they said we will take care of him and send me pictures, being my first fur baby I was finding it hard to let anyone take care of Milo. I hadn’t heard from them so sent an email saying to send me pictures, they got back to me the next day saying when they went out to take a picture they noticed he was limping. They put him in his kennel and said he must be just tired. The next day he played with the smaller dogs and then they informed me he was fine and back playing with the big dogs. When we went to pick him up he smelt so bad that we had to bath him as soon as he got home, his bedding and toys smelt that bad that even after two washes the still smell terrible and will need to buy new ones to replace them. He still has a limp and now taking him to a vet to see what’s going on with his leg. He seems restless and agitated and just not himself. I will never go back to this place. Stay clear!!! The obviously don’t care for our pets.
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Busta

27 Sep 2022

Doggy JAIL

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Just picked our boy up. Very unhappy, angry & upset!!!! His Harness was left on him for 5 days!! Something smelt horrible when we picked him up. He was all wet & had a rash under his harness. Rash & bleeding under his harness. His FUR is now STAINED GREEN from his harness from it been left on him SOAKEN WET. Our poor boy!!! This never happens even after taking him for swims at the beach. I spoke to Michael on the phone today he said they are under staffed & have over 80 dogs in there care. Not every dog will be babied. His exact words!! Well what are we paying for??? Never ever will our boy stay here again!!!! Very poor care & terrible customer service!!! The Owner still hasn’t personally contacted me even after sending him photos & calling him. Our dog groomer washed our boy 3times & his fur is still rashed & stained GREEN. It’s bloody common sense to take a harness of a dog if it’s SOAKEN WET!!! Our Poor boy was left like that from Thursday to Monday!!!! This is by far a NOT a pet resort this place is a doggy jail. We also payed extra for him to stay in the luxury room he was all the way out the back when we picked him up!!! Do not send your fur babies here!!!! They don’t generally care & have a love for dogs they just wana take your MONEY as they will take as many dogs they can in there care & not enough staff to love & care for these fur babies!!! No photos or updates are sent!!
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Benji

06 Feb 2018

Will not be using this place EVER again

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Extremely disappointed. Left our dog there Friday to Monday. WHAT A MISTAKE, - unfortunately I had not seen this site before hand. Due to our flight times and their opening times a friend dropped him off for us. Will NEVER leave him there again. They did ring me on Sunday top say he had a paw injury and they had put cream on it. Went to collect him on Monday the I was horrified, the place absolutely stank, the smell in the reception was bad but when they opened to door to get him it was worse. They brought him out wet and he was extremely smelly, requiring a bath immediately we got home. The 'sore paw' was actually a raw area on his paw pad. Unsure how this could happen. It needed antibacterial ointment or solution, like Neosporin and covering to keep clean and stop him licking it NOT generic cream and no covering Since being home he has just slept, not engaging and not urinating. The vet bill will be going to them. This is NOT a Pet resort and I not suspect the staff are not always on site.
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Cleo and Ruby

18 May 2017

dog boarding

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We left our 2 dogs at the Arundel Pet Resort and we were very unhappy when we collected our dogs. They had been left there for 3 nights and we had to take them straight out for a bath as they stunk. They are poodles and have never smelt as bad as that. We left their beds there which also stunk. On the information we received they were supposed to be bathed which they weren't. We also booked and paid for a special room for them. From the smell of them I doubt whether they had a special room at all. I would not recommend this kennel.
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Billie

17 Jan 2017

DO NOT USE!

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Our 5 month old puppy came home with a bacterial infection which the staff knew nothing about when we picked her up. Our puppy was in pain, lethargic and distressed - not to mention the scabs which covered the entire side of her face, under her neck and down her chest and legs. Anyone who even looked at our puppy could see the injuries yet the resort claimed to have walked her once a day, let her out to play four times and bathed her in the time she had these injuries. The vet has confirmed these injuries and illness was sustained whilst she was in the care of the resort yet we were never informed. We had to fight for the owner to reimburse our vet fees and he was nothing but rude, incredibly reluctant to speak to us or help and very condescending. They don't have the pets wellness or safety as a priority. I would avoid this centre at all costs!!
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1 reviews
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Mickey

06 Nov 2017

DONT LEAVE YOUR PETS HERE

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Please don't leave your pets here, we picked up our cat after a week and she was skinny scared and had a bite on her leg that was infected! Just appalling, no one bothered to reply to my emails or phone calls, Kerrie the owner hung up on me when I called her to let her know what i discovered on my cat. Just disgusting!! We also paid for a better room but who knows where she was placed, who knows how they actually treat the pets. My poor car is on antibiotics. DONT CHOOSE GOLD COAST PET RESORTS!!!! They should be closed down!!!
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1 reviews
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Lilly

19 Mar 2016

Perfect

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Top place my 4 month old border collie had the best time. Will visit again .

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Gold Coast Pet Resorts Currumbin

Phone: (07) 55...

Phone: (07) 5534 2292

Addtional Numbers:

Dog Boarding:

0417485303


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