Cats Meow Luxury Cat Boarding
Cat Boarding - Highvale Queensland

4.8 68 paw rating paw rating paw rating paw rating paw rating
68 reviews

54 Reiners Road, Highvale, QLD, 4520 Highvale, QLD 4520
0419 776 430
4.8 paw rating paw rating paw rating paw rating paw rating
68 reviews
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Gurtrude

20 Sep 2024

Peace of mind.

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We get very excited when we take or Gertrude( Gertie ) out to Samford because I get to pat many of the lovely cats. And because we know she will be very well cared for to the highest standards the ladies and students are lovely people so friendly and accommodating. They have a vet nurse on site a vet they liaise with. The accommodation is lovely and many rooms have a little garden they can go out to. They are well fed as our little puss comes back heavier .they weigh her and give her medication which is great piece of mind for us. They do daily photos and upload them so you can see how puss is going. The owner is lovely. And knows cats. It's her lively hood her butt on the line if any hing went wrong. Our girty was my brothers cat sadly he passed away last year she is a senior puss and had never been in a cattery before would never put her anywhere else. When looking for a cattery do not just go on revives go have a look. At cats meaw you will be treated by cats in hammocks and Cates on desks. Cats rule there..
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Tigger

08 May 2023

Very Grateful'

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Enormous Thankyou to Sharon and the wonderful team at Cat's Meow, for their care of our cat Tigger for 5 weeks while we were overseas. They are such a beautifully caring team, I would not trust my cat anywhere else. While overseas our cat became ill and Sharon went out of her way to get her all the care she needed to be well again. This meant 2 visits to the vet which also included a trip to the cat clinic all the way over at Mt Gravatt. Nothing was too much trouble until they were satisfied with her recovery. They kept in touch with us via email to keep us informed of her treatment and recovery progress. She came home well and had gained the weight she had lost. Thankyou once again for all your care. So very much appreciated.
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Keiko

02 Mar 2020

Keiko loved his stay - thank you

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Thank you Sharon and the team. Knowing that my fur baby was getting his cuddles and most importantly his essential medication. He was super happy and loved the cattery and garden areas. Was so happy when I picked him up. Thank you so much. Looking forward to seeing you again and I am HIGHLY recommend you to everyone looking for someone in the market looking for a trusted cattery.
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Millie, Stan and Geoff

20 Jan 2020

Purrfect ....

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Sharon and her team treat the boarding cats like their own . The facility is immaculate and all cats happy ! Highly recommended........
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Pepper

10 Jul 2019

Above and beyond the best

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What an amazing Cattery. Talk about luxury hotel style accommodation. We have an elderly cat who is very nervous and who needs special care. Sharon (the owner) and her team are the most caring and professional people you could hope to look after your feline. During the entire stay, Sharon and her team kept me up to date with regular photo's and answered my constant text messages to see how she was going. My cat fell ill whilst in her care and had it not been for the attentiveness of Sharon and her team I wonder what would have happened. Sharon took my cat immediately to the vet as she knew something was not right and she saved my little girl. I can not thank her enough. Sharon is a vet nurse and knows her cats and I am eternally grateful for her care and attention to detail she shows her all the cats in her care. Sharon went above and beyond - you can tell she is a dedicated cat lover who will do everything for her felines. She has passion for her cats and her clients, she was so caring and gentle and able to give us confidence in her team and her cattery. We LOVE the Cat's Meow Cattery. What a great team. I thought we would have had additional costs for the level of care shown to our lovely girl but it was all inclusive in the boarding cost. I was amazed. How could we receive 5 STAR service that was all inclusive. Sharon was amazing. Her team were brilliant. I could not be happier. Go and see Sharon and the team and the amazing facilities at her hotel for your own, its incredible. We will be back with our gorgeous girl when we next go away. Thank you Sharon and team!
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George

10 Jul 2019

Inspect first then choose elsewhere

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Our 2 cats were boarded here for 5 days in April. One cat went in with 4 functioning legs and came home with 3. Neither had stayed in a cattery before so we weren't sure what to expect but, stupidly, went by all the 'exceptional' reviews. On arrival, the 'luxury' garden suite recommended for both cats to stay in together was small and narrow with one bed, one small hiding nook and a 'garden' of pebbles and no greenery. There is also a very large number of cats roaming about the reception area. The owner spent more time telling us how tired and busy she was looking after them all than listening to anything about our pets. I was particularly concerned about one of ours who is very timid and easily spooked. A picture posted by the cattery on their Facebook page while we were away shows both cats looking stressed and trying to escape whoever was taking the photo, not calm and relaxed like the shots of other cats. When we picked them up and brought them home it was clearly obvious as soon as they were released from their cages that one was lame in his left hind leg. I rang the cattery immediately only to be told it could be calicivirus as they have diseased kittens on-site. An examination under anaesthetic at the vet revealed he had multiple ligament ruptures as a result of a sudden and severe trauma requiring surgery and a pin. This cattery has consistently denied any knowledge of how this has happened and they do not possess any security footage to be able to monitor the animals overnight. Our cat probably sat for days in pain without anyone noticing - they do not examine the pets in their care (even though their Association guidelines say they should) nor 'disturb' them if they are just sitting or asleep. When the cattery was sent the Vet's report and surgery details I received a patronising phone call from the owner's daughter astonished that I should be blaming them for my cat's injury and that they cannot help 'cats doing what cats do'. She wanted me to take my post-surgery cat to another vet of their choice for a second opinion.... however couldn't explain what purpose that would serve. Complaints to the Pet Industry Association and the RSPCA have been similarly brushed off or ignored. If you choose to board your pet here - don't. Should anything happen nobody will notice or care, and they have no ability to adequately monitor the animals. Mounting vet bills aside, our timid boy is now left with a lifetime injury sustained while in the trusted 'care' of this despicable establishment.
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George

10 Jul 2019

Inspect first then choose elsewhere

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Our 2 cats were boarded here for 5 days in April. One cat went in with 4 functioning legs and came home with 3. Neither had stayed in a cattery before so we weren't sure what to expect but, stupidly, went by all the 'exceptional' reviews. On arrival, the 'luxury' garden suite recommended for both cats to stay in together was small and narrow with one bed, one small hiding nook and a 'garden' of pebbles and no greenery. There is also a very large number of cats roaming about the reception area. The owner spent more time telling us how tired and busy she was looking after them all than listening to anything about our pets. I was particularly concerned about one of ours who is very timid and easily spooked. A picture posted by the cattery on their Facebook page while we were away shows both cats looking stressed and trying to escape whoever was taking the photo, not calm and relaxed like the shots of other cats. When we picked them up and brought them home it was clearly obvious as soon as they were released from their cages that one was lame in his left hind leg. I rang the cattery immediately only to be told it could be calicivirus as they have diseased kittens on-site. An examination under anaesthetic at the vet revealed he had multiple ligament ruptures as a result of a sudden and severe trauma requiring surgery and a pin. This cattery has consistently denied any knowledge of how this has happened and they do not possess any security footage to be able to monitor the animals overnight. Our cat probably sat for days in pain without anyone noticing - they do not examine the pets in their care (even though their Association guidelines say they should) nor 'disturb' them if they are just sitting or asleep. When the cattery was sent the Vet's report and surgery details I received a patronising phone call from the owner's daughter astonished that I should be blaming them for my cat's injury and that they cannot help 'cats doing what cats do'. She wanted me to take my post-surgery cat to another vet of their choice for a second opinion.... however couldn't explain what purpose that would serve. Complaints to the Pet Industry Association and the RSPCA have been similarly brushed off or ignored. If you choose to board your pet here - don't. Should anything happen nobody will notice or care, and they have no ability to adequately monitor the animals. Mounting vet bills aside, our timid boy is now left with a lifetime injury sustained while in the trusted 'care' of this despicable establishment.
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Hobbes

19 May 2019

A cats holiday resort

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We are so grateful to Sharon and her team for the wonderful care that they give our cat Hobbes. He is so happy there and loves the socialising not just with the ladies but also his neighbouring cats. Due to our lifestyle Hobbes is often staying at Cats Meow, from a few days to 3 week stints. It is so reassuring to know that all his needs are met while he is in residence. We love seeing his photos on their facebook page and recommend Cats Meow to other cat lovers.
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Basil, Rosie & Hector

30 Dec 2018

Cats Meow Luxury Cat Boarding

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We were away for a month and Sharon and her team looked after our three very anxious cats. Sharon was amazing at communicating and keeping in touch with us. She would also post regular photos on social media. She responded to my emails very quickly. We had one cat that was on short term medication and we had confidence in Sharon to administer it. After all, she is a Vet Nurse. Couldn’t recommend Sharon and her team more highly. Bronwyn
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Huxley

05 Nov 2018

Five star excellence !

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After doing a lot of research on where to board my beautiful baby boy I am so glad I chose the Cats Meow at Samford . The rooms are big, clean and well kept. There is air conditioning for the really hot weather. My cats photo was posted every day on Facebook so I could physically see how he was going. The staff are professional and truly love hosting their guests. All the guests are happy and social in the boarding facilities . I could not fault my cats stay and my biggest thanks to Sharon and the team . I had a happy cat to greet me when I picked him up. I would recommend the Cats Meow to anyone.

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Cats Meow Luxury Cat Boarding

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Phone: 0419 776 430


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