Cats Meow Luxury Cat Boarding
Cat Boarding - Highvale Queensland

4.9 89 paw rating paw rating paw rating paw rating paw rating
89 reviews

54 Reiners Road, Highvale, QLD, 4520 Highvale, QLD 4520
0419 776 430
4.9 paw rating paw rating paw rating paw rating paw rating
89 reviews
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CC Bear

08 Aug 2019

I wanted to stay here too! Gorgeous cat hotel

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Sharon and the team are just incredible. They feed top quality food, offer pet cuddles and pats, do medication at no extra charge and wet food too. Nothing is too much trouble, I got regular updates and photos. I could not have been happier. Thank you so much Sharon, we will tell everyone about you and how amazing your hotel is. CC didn't want to come home, now that says alot!
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CC Bear

08 Aug 2019

I wanted to stay here too! Gorgeous cat hotel

paw rating paw rating paw rating paw rating paw rating
Sharon and the team are just incredible. They feed top quality food, offer pet cuddles and pats, do medication at no extra charge and wet food too. Nothing is too much trouble, I got regular updates and photos. I could not have been happier. Thank you so much Sharon, we will tell everyone about you and how amazing your hotel is. CC didn't want to come home, now that says alot!
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CC Bear

08 Aug 2019

I wanted to stay here too! Gorgeous cat hotel

paw rating paw rating paw rating paw rating paw rating
Sharon and the team are just incredible. They feed top quality food, offer pet cuddles and pats, do medication at no extra charge and wet food too. Nothing is too much trouble, I got regular updates and photos. I could not have been happier. Thank you so much Sharon, we will tell everyone about you and how amazing your hotel is. CC didn't want to come home, now that says alot!
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CC Bear

08 Aug 2019

I wanted to stay here too! Gorgeous cat hotel

paw rating paw rating paw rating paw rating paw rating
Sharon and the team are just incredible. They feed top quality food, offer pet cuddles and pats, do medication at no extra charge and wet food too. Nothing is too much trouble, I got regular updates and photos. I could not have been happier. Thank you so much Sharon, we will tell everyone about you and how amazing your hotel is. CC didn't want to come home, now that says alot!
avatar
CC Bear

08 Aug 2019

I wanted to stay here too! Gorgeous cat hotel

paw rating paw rating paw rating paw rating paw rating
Sharon and the team are just incredible. They feed top quality food, offer pet cuddles and pats, do medication at no extra charge and wet food too. Nothing is too much trouble, I got regular updates and photos. I could not have been happier. Thank you so much Sharon, we will tell everyone about you and how amazing your hotel is. CC didn't want to come home, now that says alot!
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Oscar

30 Jul 2019

Fantastic

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Cats Meow is definitely a 5 star for your cat. The accommodation is very comfortable with their own private garden or outdoor courtyard off their rooms. The staff are amazing, nothing is to much trouble to keep your cat comfortable and content. The high quality care let’s you enjoy your getaway more, knowing your fur baby is in good hands. I highly recommend Cats Meow
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Pepper

10 Jul 2019

Above and beyond the best

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What an amazing Cattery. Talk about luxury hotel style accommodation. We have an elderly cat who is very nervous and who needs special care. Sharon (the owner) and her team are the most caring and professional people you could hope to look after your feline. During the entire stay, Sharon and her team kept me up to date with regular photo's and answered my constant text messages to see how she was going. My cat fell ill whilst in her care and had it not been for the attentiveness of Sharon and her team I wonder what would have happened. Sharon took my cat immediately to the vet as she knew something was not right and she saved my little girl. I can not thank her enough. Sharon is a vet nurse and knows her cats and I am eternally grateful for her care and attention to detail she shows her all the cats in her care. Sharon went above and beyond - you can tell she is a dedicated cat lover who will do everything for her felines. She has passion for her cats and her clients, she was so caring and gentle and able to give us confidence in her team and her cattery. We LOVE the Cat's Meow Cattery. What a great team. I thought we would have had additional costs for the level of care shown to our lovely girl but it was all inclusive in the boarding cost. I was amazed. How could we receive 5 STAR service that was all inclusive. Sharon was amazing. Her team were brilliant. I could not be happier. Go and see Sharon and the team and the amazing facilities at her hotel for your own, its incredible. We will be back with our gorgeous girl when we next go away. Thank you Sharon and team!
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George

10 Jul 2019

Inspect first then choose elsewhere

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Our 2 cats were boarded here for 5 days in April. One cat went in with 4 functioning legs and came home with 3. Neither had stayed in a cattery before so we weren't sure what to expect but, stupidly, went by all the 'exceptional' reviews. On arrival, the 'luxury' garden suite recommended for both cats to stay in together was small and narrow with one bed, one small hiding nook and a 'garden' of pebbles and no greenery. There is also a very large number of cats roaming about the reception area. The owner spent more time telling us how tired and busy she was looking after them all than listening to anything about our pets. I was particularly concerned about one of ours who is very timid and easily spooked. A picture posted by the cattery on their Facebook page while we were away shows both cats looking stressed and trying to escape whoever was taking the photo, not calm and relaxed like the shots of other cats. When we picked them up and brought them home it was clearly obvious as soon as they were released from their cages that one was lame in his left hind leg. I rang the cattery immediately only to be told it could be calicivirus as they have diseased kittens on-site. An examination under anaesthetic at the vet revealed he had multiple ligament ruptures as a result of a sudden and severe trauma requiring surgery and a pin. This cattery has consistently denied any knowledge of how this has happened and they do not possess any security footage to be able to monitor the animals overnight. Our cat probably sat for days in pain without anyone noticing - they do not examine the pets in their care (even though their Association guidelines say they should) nor 'disturb' them if they are just sitting or asleep. When the cattery was sent the Vet's report and surgery details I received a patronising phone call from the owner's daughter astonished that I should be blaming them for my cat's injury and that they cannot help 'cats doing what cats do'. She wanted me to take my post-surgery cat to another vet of their choice for a second opinion.... however couldn't explain what purpose that would serve. Complaints to the Pet Industry Association and the RSPCA have been similarly brushed off or ignored. If you choose to board your pet here - don't. Should anything happen nobody will notice or care, and they have no ability to adequately monitor the animals. Mounting vet bills aside, our timid boy is now left with a lifetime injury sustained while in the trusted 'care' of this despicable establishment.
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Hobbes

19 May 2019

A cats holiday resort

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We are so grateful to Sharon and her team for the wonderful care that they give our cat Hobbes. He is so happy there and loves the socialising not just with the ladies but also his neighbouring cats. Due to our lifestyle Hobbes is often staying at Cats Meow, from a few days to 3 week stints. It is so reassuring to know that all his needs are met while he is in residence. We love seeing his photos on their facebook page and recommend Cats Meow to other cat lovers.
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Basil, Rosie & Hector

30 Dec 2018

Cats Meow Luxury Cat Boarding

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We were away for a month and Sharon and her team looked after our three very anxious cats. Sharon was amazing at communicating and keeping in touch with us. She would also post regular photos on social media. She responded to my emails very quickly. We had one cat that was on short term medication and we had confidence in Sharon to administer it. After all, she is a Vet Nurse. Couldn’t recommend Sharon and her team more highly. Bronwyn

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Cats Meow Luxury Cat Boarding

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Phone: 0419 776 430


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